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Click the camcorder button underneath the video timeline to record,.

Click on the Cloud Video playback button underneath the camera you want to record the footage for,.

To do this you will need to follow these steps:

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However, you can record part of the cloud video and download it to your device. Unfortunately, for most devices you cannot record cloud footage directly to your SD card. + Can I record cloud footage to my SD card? *Please try to limit each request to 1 hour ranges as the file size for video uploads and video merging can be very large.

Enter dates and times for your request.*.

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CLOUD SERVICE + How do I request a copy of my cloud video recordings? Using the live video viewing feature on your ip camera is completely free! Although, if you want to be able to review footage after it has occurred, you will need to purchase a monthly cloud video subscription. + Do I have to pay a monthly fee to use my IP camera?

Once the new payment method has been added, proceed to change the payment method by selecting your newly added payment method under the “Recent” section.

Here you can either add another PayPal account or credit card,.

Select “Change Payment Method” at the bottom of the screen,.

Then press the “View” button next to the camera,.

Click the three lines at the top-left of the screen,.

If you decide to call us, our billing system requires credit card information (type, last 4 digits, and last charge date) to process cancellation. You will not be charged for using the App or connecting one or more cameras/devices. You MUST provide payment information for cloud service within the App, we DO NOT obtain payment information by any other means.

Subscribe to cloud service for one or more of your cameras.

Have a compatible IP/WIFI/NVR camera(s) connected to your account, and.

NOTE, the following MUST be done to subscribe to cloud service, and receive a charge from Danale:

Additional cameras subscribed to cloud service in the App using your account.

Subscription for 1 camera/device per account.

If you were charged by Danale, the charge is for cloud services subscription (see item above) per camera, originating from one of the following:

+ Why am I being charged by DANALEĭanale provides cloud service and video storage for Wi-Fi and Security cameras on a month-to-month subscription basis per device. You MUST cancel your cloud subscription if you no longer use the App or no longer have the camera, otherwise cloud service will continue and you will be charged. FEES AND CHARGES + I no longer have the App or Camera(s), Why is there a charge?Ĭloud Service does not automatically end, you must submit an online ticket at the bottom of this page or call us to cancel service. We are also partnered with other camera manufacturers who may have their own App but require our account management and cloud services. We develop and support our own Danale App.

Saving Video Clips to your phone or to an Optional SD Card*ĭanale also provides month-to-month cloud service per device through the App.

Push Notifications of Motion and Sound Alerts.

Live Stream 24/7 one to four cameras on one screen.

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a camera) may be linked to your account through the App.Īpp is free and enables your Wi-Fi and Security Cameras to: Once the App is installed and an account is created, a device (e.g.

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+ What is the App? What Can I do with the App?ĭanale develops and provides support for the iPhone and Android App for Wifi and Security cameras. We Offer Secure TLS, Amazon Cloud Service so your video recordings are very safe and secure. Notification events (sound or motion) that fall within the 7 day period will be linked to corresponding video for the event within the App. After the 7th day the recorded video is wiped from our servers. We offer cloud service per device per month through the App on a month-to-month subscription basis.Ĭameras subscribed to cloud service will continuously record video to the cloud for 7 days.

Video recordings of motion and sound notifications Recordings are safely and securely stored on the cloud The Cloud Service enables your Wi-Fi and Security Cameras to:Ĭontinuous video recording for 7 rolling days

+ What is Cloud Service? What can I do with Cloud Service?ĭanale provides month-to-month cloud service per device through the App.

For the PC/Windows software: CLICK HERE.

We offer only the Android and iPhone versions of our App, download them here:

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ABOUT US + Where can I download the Danale App, and is there a Web, PC, or Mac version?